FAQ
Collecting
- Join the waitlist.
- We'll notify you as soon as a collection becomes available.
- Access the collection.
We design each piece to endure the stewardship of many, many generations.
In doing so, we create only 10 of each piece to maintain not only extreme quality standards, but also the highest possible individual and personal meaning to collectors.
Each is an artifact of the future; thus, the limited nature of our craft.
Each Relic arrives with several pieces of literature that illustrate and guarantee the authenticity of the materials used and the status of the piece itself.
- Certificate of authenticity (metals, stones, gems, serial number)
- Individual hang-tags and wax seals
- Warranty & care information
In each order, collectors are entitled to:
- Artisan handcrafted jewelry boxes
- 1-year limited warranty
- Certificate of Authenticity
- Early access to new collections
- Patron's Circle membership
- Concierge services
- Care, cleaning and storage instructions
Crafting
All Relics are made from 18 karat yellow, white and rose gold and all stones and jewels we use are 100% natural and unheated or treated, unless otherwise specified.
We put our best efforts into describing each Relic as accurately as possible; including each stone’s size and carat weight.
These are generally very accurate, but can slightly vary from piece to piece due to each being individually handmade.
All Relics are proudly handmade in the USA.
Because each piece is handcrafted, slight aesthetic and geometric variations may be present between pieces.
10 Relics maintains a zero-tolerance policy regarding conflict diamonds, stones and jewels.
Further, we source our gold and metals from ethical, US-based manufacturers and mines.
For more information on how we source our materials, please visit our ethical sourcing page.
Essentials & Care
US domestic orders: Relics are shipped FREE, fully insured with FedEx overnight; adult signature required.
International orders: upon completion of your order, a concierge will reach out to you and organize the best shipping method for you.
We encourage you to read our Shipping & Delivery page for comprehensive shipping information.
We provide collectors with a 10-day return window from time of receipt to return or exchange their Relic.
Please note:
- All rings are FINAL SALE. They are custom made to you specifically and lock a serial number into that size.
- All international orders are FINAL SALE regardless of the type of piece; no exceptions.
You can start a return by visiting our Returns & Exchanges page.
Exchanges are provided free of charge, excluding shipping costs within 10 days of receipt. All criteria for returns must be met for an exchange to be approved.
Please note:
- All rings are FINAL SALE. They are custom made to you specifically and lock a serial number into that size.
- All international orders are FINAL SALE regardless of the type of piece; no exceptions.
You can start an exchange by visiting our Returns & Exchanges page.
We offer a comprehensive 1-year warranty program for collectors. Please visit our Warranty & Repairs page for full details.
To take the best care of your Relics, please read our full care guide.
For info on how to get the perfect fit, please read our full sizing guide.
Made once.
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